We consider the assortment optimization problem when customer preferences follow a mixture of Mallows distributions. The assortment optimization problem focuses on determining the revenue/profit maximizing subset of products from a large universe of products; it is an important decision that is commonly faced by retailers in determining what to offer their customers. There are two key challenges: (a) the Mallows distribution lacks a closed-form expression (and requires summing an exponential number of terms) to compute the choice probability and, hence, the expected revenue/profit per customer; and (b) finding the best subset may require an exhaustive search. Our key contributions are an efficiently computable closed-form expression for the choice probability under the Mallows model and a compact mixed integer linear program (MIP) formulation for the assortment problem.

We consider the assortment optimization problem when customer preferences follow a mixture of Mallows distributions. The assortment optimization problem focuses on determining the revenue/profit maximizing subset of products from a large universe of products; it is an important decision that is commonly faced by retailers in determining what to offer their customers. There are two key challenges: (a) the Mallows distribution lacks a closed-form expression (and requires summing an exponential number of terms) to compute the choice probability and, hence, the expected revenue/profit per customer; and (b) finding the best subset may require an exhaustive search. Our key contributions are an efficiently computable closed-form expression for the choice probability under the Mallows model and a compact mixed integer linear program (MIP) formulation for the assortment problem.

Determining the subset (or assortment) of items to offer is a key decision problem that commonly arises in several application contexts.

We study a broad class of assortment optimization problems in an offline and data-driven setting. In such problems, a firm lacks prior knowledge of the underlying choice model, and aims to determine an optimal assortment based on historical customer choice data. The combinatorial nature of assortment optimization often results in insufficient data coverage, posing a significant challenge in designing provably effective solutions. To address this, we introduce a novel Pessimistic Assortment Optimization (PASTA) framework that leverages the principle of pessimism to achieve optimal expected revenue under general choice models. Notably, PASTA requires only that the offline data distribution contains an optimal assortment, rather than providing the full coverage of all feasible assortments. Theoretically, we establish the first finite-sample regret bounds for offline assortment optimization across several widely used choice models, including the multinomial logit and nested logit models. Additionally, we derive a minimax regret lower bound, proving that PASTA is minimax optimal in terms of sample and model complexity. Numerical experiments further demonstrate that our method outperforms existing baseline approaches.

We study the fundamental problem of offline assortment optimization under the Multinomial Logit (MNL) model, where sellers must determine the optimal subset of the products to offer based solely on historical customer choice data. While most existing approaches to learning-based assortment optimization focus on the online learning of the optimal assortment through repeated interactions with customers, such exploration can be costly or even impractical in many real-world settings. In this paper, we consider the offline learning paradigm and investigate the minimal data requirements for efficient offline assortment optimization. To this end, we introduce Pessimistic Rank-Breaking (PRB), an algorithm that combines rank-breaking with pessimistic estimation. We prove that PRB is nearly minimax optimal by establishing the tight suboptimality upper bound and a nearly matching lower bound. This further shows that "optimal item coverage" - where each item in the optimal assortment appears sufficiently often in the historical data - is both sufficient and necessary for efficient offline learning. This significantly relaxes the previous requirement of observing the complete optimal assortment in the data. Our results provide fundamental insights into the data requirements for offline assortment optimization under the MNL model.

We consider the assortment optimization problem when customer preferences follow a mixture of Mallows distributions. The assortment optimization problem focuses on determining the revenue/profit maximizing subset of products from a large universe of products; it is an important decision that is commonly faced by retailers in determining what to offer their customers. There are two key challenges: (a) the Mallows distribution lacks a closed-form expression (and requires summing an exponential number of terms) to compute the choice probability and, hence, the expected revenue/profit per customer; and (b) finding the best subset may require an exhaustive search. Our key contributions are an efficiently computable closed-form expression for the choice probability under the Mallows model and a compact mixed integer linear program (MIP) formulation for the assortment problem.

Assortment planning, integral to multiple commercial offerings, is a key problem studied in e-commerce and retail settings. Numerous variants of the problem along with their integration into business solutions have been thoroughly investigated in the existing literature. However, the nuanced complexities of in-store planning and a lack of optimization proficiency among store planners with strong domain expertise remain largely overlooked. These challenges frequently necessitate collaborative efforts with multiple stakeholders which often lead to prolonged decision-making processes and significant delays. To mitigate these challenges and capitalize on the advancements of Large Language Models (LLMs), we propose an interactive assortment planning framework, InteraSSort that augments LLMs with optimization tools to assist store planners in making decisions through interactive conversations. Specifically, we develop a solution featuring a user-friendly interface that enables users to express their optimization objectives as input text prompts to InteraSSort and receive tailored optimized solutions as output. Our framework extends beyond basic functionality by enabling the inclusion of additional constraints through interactive conversation, facilitating precise and highly customized decision-making. Extensive experiments demonstrate the effectiveness of our framework and potential extensions to a broad range of operations management challenges.

We consider a class of assortment optimization problems in an offline data-driven setting. A firm does not know the underlying customer choice model but has access to an offline dataset consisting of the historically offered assortment set, customer choice, and revenue. The objective is to use the offline dataset to find an optimal assortment. Due to the combinatorial nature of assortment optimization, the problem of insufficient data coverage is likely to occur in the offline dataset. Therefore, designing a provably efficient offline learning algorithm becomes a significant challenge. To this end, we propose an algorithm referred to as Pessimistic ASsortment opTimizAtion (PASTA for short) designed based on the principle of pessimism, that can correctly identify the optimal assortment by only requiring the offline data to cover the optimal assortment under general settings. In particular, we establish a regret bound for the offline assortment optimization problem under the celebrated multinomial logit model. We also propose an efficient computational procedure to solve our pessimistic assortment optimization problem. Numerical studies demonstrate the superiority of the proposed method over the existing baseline method.

We consider the assortment optimization problem when customer preferences follow a mixture of Mallows distributions. The assortment optimization problem focuses on determining the revenue/profit maximizing subset of products from a large universe of products; it is an important decision that is commonly faced by retailers in determining what to offer their customers. There are two key challenges: (a) the Mallows distribution lacks a closed-form expression (and requires summing an exponential number of terms) to compute the choice probability and, hence, the expected revenue/profit per customer; and (b) finding the best subset may require an exhaustive search. Our key contributions are an efficiently computable closed-form expression for the choice probability under the Mallows model and a compact mixed integer linear program (MIP) formulation for the assortment problem. Papers published at the Neural Information Processing Systems Conference.

In this paper, we study the assortment optimization problem faced by many online retailers such as Amazon. We develop a \emph{cascade multinomial logit model}, based on the classic multinomial logit model, to capture the consumers' purchasing behavior across multiple stages. Different from existing studies, our model allows for repeated exposures of a product, i.e., the same product can be displayed multiple times across different stages. In addition, each consumer has a \emph{patience budget} that is sampled from a known distribution and each product is associated with a \emph{patience cost}, which captures the cognitive efforts spent on browsing that product. Given an assortment of products, a consumer sequentially browses them stage by stage. After browsing all products in one stage, if the utility of a product exceeds the utility of the outside option, the consumer proceeds to purchase the product and leave the platform. Otherwise, if the patience cost of all products browsed up to that point is no larger than her patience budget, she continues to view the next stage. We propose an approximation solution to this problem.